We moved recently, and before the move we were on the hunt for a moving company. In Japan, the moving company would visit your home to view what are the items to be moved and to give a quotation. Each company would also present you with a small gift before they start to discuss details with us. Company A gave us a small 2 kg packet of rice, Company B gave a 4 bottles samples of different P&G cleaning products, Company C gave a booklet of coupons.
Eventually we chose Company B as the price was the lowest amongst the ones quoted ( not because they gave us the best gift :P) I was pretty amazed by all the details given by the moving company in Japan. First, 3 types of colored tapes for us to tape the boxes, red for breakables, yellow for things needed to be unboxed immediately and white for normal item which can wait its time for unpacking.
The most interesting part for me would be the boxes and inner linings used for packing our dishes so not to break the dishes. You just need to find the right felt protector for your dishes and pack accordingly to instructions. Very easy and not a need to wrap the dishes individually.
On the way of moving, the movers were really efficient with everything done within 3 hours from the old place to the new place, and all the electronics were wrapped with a soft cloth to prevent any scratches.
Protector sheets were taped on the floor and walls of our new place during the move, unfortunately one piece of the protector sheet came apart during the move of the fridge and scratch our new floor. *ouch!* The sale representative then headed to our place a few days later to discuss on compensation… I think it is so tough to work as sales in Japan as the sales was like on all knees during the discussion since the scratch was on the floor and kept apologizing over the incident. Poor guy….(though I still heart pain my floor)